Terms and Conditions

This section sets forth MomentsEngraved.com’s Terms and Conditions of sale. By completing a purchase with us you agree to follow these Terms and Conditions and to be bound by them.

General Terms

Moments Engraved produces all of the products that are displayed on our website to order. In some cases, products may be discontinued without notice.

Our current manufacturing lead time is approximately 7-10 business days from the customer's order date. Although uncommon, some orders may take longer.

All prices and services featured on our website are quoted in U.S. dollars.

Every effort has been made to ensure the accuracy of prices, item numbers, availability, and dimensions; however, we cannot be responsible for typographical errors. Moments Engraved reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions even after an order has been submitted and whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, Moments Engraved will issue a credit to your credit card account in the amount of the charge.

We are proud of our products and may reference material and manufacturing techniques throughout the website. Steel specifications, product composition, and manufacturing techniques vary by product and may change over time without notice. Final products may vary in color, finish, size, or other features.

Some of our products have been photographed with electronic equipment. Electronic equipment is not included with product purchase.

The total order amount, including sales tax and shipping and delivery charges, will be charged to your credit card account or deducted from your gift card in full at the time the order is placed.

Personalization

All personalized monogram pieces will only be produced and shipped with all CAPITAL letters. Custom items cannot have any special characters and every piece will be made with capital letters (no exceptions) unless specified within the product listing itself. For any special characters or unconventional names, please put special instruction in the order notes and we will try our best to accommodate if possible. Specialized instructions may void warrantied items. The photos/colors shown on the website of our products may vary slightly from the ones received in person. Variations in computer and phone displays may cause differences in the colors. The personalized names, dates, initials and numbers may cause slight variations in the aesthetic of the piece.

Warranty

The only warranties and guarantees provided by Moments Engraved are expressly set forth in the Moments Engraved Limited Warranty in effect on the date of purchase, which Customer acknowledges has been reviewed. Moments Engraved disclaims all conditions, warranties, and guarantees that are not expressly set forth therein and any implied conditions, warranties, and/or guarantees.

Legal

We may update or modify these Terms and Conditions at any time and without prior notice. For this reason, you should review our Terms and Conditions each time you purchase products from us. Certain names, marks, and designs are proprietary and are owned by Moments Engraved. “This website and all its contents are protected under copyright by Moments Engraved with all rights reserved.